Phase III Reopening: September 8, 2020

The NTL is RE-OPENING by Appointment
The library will open to the public BY APPOINTMENT ONLY beginning on Tuesday, September 8th. The maximum number of people allowed in the building at one time is 15 (+staff). Masks will be required, along with other safety protocols. Appointments are available Tuesdays between 12pm and 5pm, and Wednesdays, Thursdays, and Fridays between 10am and 4pm. Curbside pickup remains available.


How do appointments work?
The appointments start at the top of the hour and last no more than 45 minutes. (Example: Your scheduled appointment is at 11:00am, you can come in anytime after 11, but all appointments are over at 11:45am) This will enable the staff to clean and disinfect before the next appointment. If more than one person is coming to the library (grown-up and kids), then each person needs a scheduled appointment (grown-up and two kids=three appointments). Children under the age of 13 must be accompanied by an adult at all times.



  • Walk-ins without appointment
  • In-person technology assistance
  • Study rooms, meeting rooms, program space, study carrels, reading areas/seating
  • Print newspapers (find online newspapers here)
  • Most in-person programs
  • Community Room reservations
  • Donations

General Safety Guidelines


  • Masks covering nose & mouth. No mask? No problem – call us at 978-465-0539 to pick up your items curbside.
  • Social/physical distancing of at least 6 feet
  • Use hand sanitizer before entering the building
  • No COVID symptoms or recent personal contact with someone someone who has exhibited symptoms or tested positive
  • Adherence to building use guidelines, library policy, and State of Massachusetts guidelines
  • Services by appointment only (no drop-ins)  to allow for cleaning in between appointments – see below for details

Ask about reasonable accommodations if you are unable to meet above guidelines


Limit one reservation per individual daily. Families – book appointments for each person who will be entering the library. Appointments are 45 minutes long on the hour.

  • Tuesdays 12:00 pm – 5:00 pm
  • Wednesdays-Fridays 10:00 am – 4:00 pm

(45) minute appointments:

  • Browsing
  • Computers & Printing
  • Copying/Faxing
    • Cash or check ONLY – please bring exact change
    • ($0.15/page B&W, $0.30/pg Color)
    • Fax($1.00/pg)

Curbside Pickup

Curbside pickup remains available:

  • Tuesdays 12:00 am – 6:00 pm
  • Wednesdays-Fridays 10:00 am – 5:00 pm
  • Saturdays 10:00 am – 2:00 pm

Staff Help

Call (978) 465-0539 or send us an email at

  • Item requests
  • Research and resource help
  • Make appointments
  • Library cards and account assistance

Staff are available by phone and email:

  • Tuesdays 9:00 am – 6:00 pm
  • Wednesdays-Fridays 9:00 am – 5:00 pm
  • Saturdays 10:00 am – 2:00 pm